Privacy Policy

1. Introduction

77fub ("we," "us," or "our") is committed to protecting the privacy and personal data of all players and visitors who use the 77fub website and platform (collectively, the "Platform"). This Privacy Policy describes how 77fub collects, uses, stores, shares, and protects your personal information in connection with your use of our services.

This Privacy Policy applies to all users of the 77fub Platform, including registered players, visitors who browse the site without registering, and individuals who contact our support team. By accessing or using the 77fub Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Privacy Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, which together govern your use of the 77fub Platform.

2. Personal Data We Collect

77fub collects the following categories of personal data from players and users of the Platform:

2.1 Identity & Contact Data

• Full legal name
• Date of birth
• Gender
• Nationality
• Email address
• Mobile phone number
• Residential address (including city, province, and postal code)

2.2 Account & Authentication Data

• Username and encrypted password
• Security questions and answers
• Account preferences and settings
• Login history, timestamps, and IP addresses

2.3 Identity Verification (KYC) Data

• Government-issued photo identification (e.g., Philippine passport, driver's licence, SSS/UMID card)
• Proof of address documents
• Proof of payment method ownership
• Selfie or liveness verification images where required

2.4 Financial & Transaction Data

• Deposit and withdrawal history
• Payment method details (e.g., GCash account reference, bank account details, card details — stored in tokenised form only)
• Transaction amounts, dates, and reference numbers
• Bonus and promotional activity records

2.5 Gaming Activity Data

• Game history, wager amounts, and outcomes
• Session duration and frequency of play
• Responsible gaming tool usage (e.g., deposit limits set, self-exclusion requests)

2.6 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser type
• Cookie identifiers and session tokens
• Platform interaction logs and error reports

2.7 Communications Data

• Records of communications with our support team (live chat transcripts, email correspondence)
• Survey responses and feedback submissions
• Marketing communication preferences

3. How We Collect Your Data

77fub collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the Platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from risk management partners; payment data from payment processors such as GCash, PayMaya, BPI, BDO, and Metrobank.

4. How We Use Your Personal Data

77fub uses the personal data we collect for the following purposes:

5. Legal Basis for Processing

77fub processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable laws and regulations, including KYC/AML obligations and PAGCOR regulatory requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time.

6. Sharing Your Personal Data

77fub does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only where necessary and in accordance with this Privacy Policy:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard, for the purpose of processing your deposits and withdrawals.
• KYC and identity verification providers: Third-party services engaged to verify your identity and age in compliance with regulatory requirements.
• Fraud prevention and risk management partners: Services used to detect and prevent fraudulent activity on the Platform.
• Game software providers: Third-party game developers whose games are hosted on the 77fub Platform, to the extent necessary for game operation and fairness auditing.
• Regulatory and law enforcement authorities: Where required by applicable law, court order, or regulatory directive, including PAGCOR and other competent Philippine authorities.
• Professional advisers: Legal, accounting, and auditing firms engaged by 77fub, subject to professional confidentiality obligations.

All third parties with whom 77fub shares personal data are required to process such data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than that for which it was shared.

7. Data Retention

77fub retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

As a general rule, 77fub retains player account data for a minimum of five (5 ) years following the closure of a player account, in compliance with Philippine anti-money laundering regulations. Where a longer retention period is required by law or regulation, 77fub will retain data for that longer period.

When personal data is no longer required, 77fub will securely delete or anonymise it in accordance with our internal data retention and disposal procedures.

8. Cookies & Tracking Technologies

77fub uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files placed on your device when you visit the Platform. We use the following categories of cookies:

• Strictly necessary cookies: Essential for the Platform to function. These cannot be disabled as they are required for core features such as login sessions and security.
• Performance cookies: Used to collect anonymised data about how players use the Platform, helping us identify areas for improvement.
• Functional cookies: Used to remember your preferences and personalise your experience, such as language settings and game preferences.
• Analytics cookies: Used to understand aggregate usage patterns on the Platform. Data collected is anonymised and not linked to individual players.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform.

9. Your Data Rights

As a player on the 77fub Platform, you have the following rights in relation to your personal data:

• Right of access: You have the right to request a copy of the personal data 77fub holds about you.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You have the right to request deletion of your personal data in certain circumstances, subject to our legal retention obligations.
• Right to restriction: You have the right to request that we restrict the processing of your personal data in certain circumstances.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact our support team at [email protected]. We will respond to all valid requests within thirty (30) days of receipt.

10. Data Security

77fub implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 77fub Platform.
• Encryption of sensitive data at rest, including payment details and identity documents.
• Role-based access controls limiting access to personal data to authorised personnel only.
• Regular security assessments and penetration testing of Platform infrastructure.
• Incident response procedures for detecting, reporting, and managing data security incidents.

While 77fub takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 77fub will notify you and the relevant regulatory authorities as required by applicable law.

11. Children & Minors

The 77fub Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gambling regulations. 77fub does not knowingly collect personal data from individuals under the age of 21.

If 77fub becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the 77fub Platform, please contact us immediately at [email protected].

12. International Data Transfers

In certain circumstances, 77fub may transfer your personal data to service providers or partners located outside the Philippines. Where such transfers occur, 77fub ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses that require the recipient to process your data to the same standard as required under Philippine law.

By using the 77fub Platform, you consent to the transfer of your personal data to countries outside the Philippines where necessary for the purposes described in this Privacy Policy.

13. Updates to This Privacy Policy

77fub reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where changes are material, we will notify registered players by email or through a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. Your continued use of the 77fub Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 77fub handles your personal data, please contact our Data Privacy team. We are committed to addressing all privacy-related enquiries promptly and transparently.

Email: [email protected]

The email address above is provided as plain text for informational purposes only. Please do not send sensitive personal documents via email unless requested by our support team as part of a verified KYC process.